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HEALTHTECH

Technology

We run clinics, laboratories and field operations with our own software – AIDA, LabPortal and Implapedia.

Software we build and run ourselves

Medex develops the tools its own clinics, laboratories and field team work with every day, and offers the ones that are ready to dentists and dental laboratories in Türkiye. Four products are live: AIDA for the clinic, LabPortal for the laboratory, Implapedia as an open reference, and MedexSupply behind our distribution.

The point is not software for its own sake. Data recorded in the clinic, with the patient’s consent, can become post-market clinical evidence for the manufacturer. That is the loop that connects Technology to Evidence.

From the clinic chair to the PMCF file

A study-specific model for collecting and evaluating clinical data: what AIDA records, what leaves the clinic, and what Medex CRO does with it.

  1. 1

    Designed per study

    Before any data is collected, the manufacturer and Medex CRO define the study plan: objectives, endpoints, follow-up schedule, participating clinics and the approvals required, including the ethics committee and, where applicable, TİTCK. AIDA’s implant form is configured to that plan; its default follow-up template of one week, eight weeks and eighteen months is a starting point, not a standard for every study.

  2. 2

    Documented and exported with consent

    In AIDA the dentist records the implant’s reference and lot, risk factors, bone quality, loading and the follow-up visits; the patient’s research consent is signed on screen. Only the forms of consenting patients are exported, once a month, as a single file encrypted so that only Medex, which holds the private key, can open it. The clinic itself cannot read the file, and every export is written to the audit log.

  3. 3

    Checked, analysed, reported

    Medex CRO checks data quality against the plan, analyses the data and prepares the post-market clinical follow-up report and clinical evaluation the manufacturer needs under EU MDR. Responsibilities between manufacturer, clinics and Medex CRO are set out in the study agreement.

The export contains no names, national ID numbers, phone numbers or addresses. Patients are represented by a case code; initials, age and sex remain, so the data is pseudonymised, not anonymous.

What AIDA covers

Version 1.0 for macOS; a Windows build is available on request.

1Patient records and tooth chart
  • Patient card with anamnesis (13 systemic conditions, allergies, medication)
  • FDI tooth chart for permanent, primary and mixed dentition
  • X-ray upload with drawing markers; original image kept
  • Treatment plan versus completed treatment
2Appointments and reminders
  • Month, week, day and agenda views
  • Overlap protection per dentist
  • Automatic WhatsApp reminders 24 hours and 1 hour before the visit
  • WhatsApp assistant that answers patients and proposes appointment slots
3Digital consent
  • General information and consent form signed on screen
  • 22 procedure-specific consent forms, suggested by treatment
  • Separate permissions for messaging, AI processing, insurance and research
4Stock, laboratory and implants
  • Barcode entry, unit or box, critical-level alerts
  • Laboratory jobs in six stages with due dates and fees
  • Implant follow-up reminders and a full implant documentation form
  • Automatic stock deduction when an implant is placed
5Receipts, accounting and reports
  • Sequential receipt numbers and receipt archive
  • Turnover, cash, dentist commission and lab costs
  • Expense entry with automatic VAT split
  • Proforma with comparison to the Turkish Dental Association tariff
6Assistant, backup and security
  • AI assistant for the team: patient balance, turnover, agenda, overlap checks
  • One-file backup and restore; optional copy to a synced folder
  • Local SQLite database, access tokens, login limits, audit log
  • Trial period and offline licence key bound to the computer

LabPortal in detail

For dental laboratories and the dentists they work with.

1Work orders
  • Stages: waiting, design, production, shipping, completed
  • Patient, work type, quantity, material, VITA shade, tooth numbers
  • Due date versus actual delivery; delay in days
  • Jobs are cancelled, never deleted
2Ledger and payments
  • Running balance per dentist and per clinic
  • Cash, transfer, cheque and online payment entries
  • Statements and job slips as PDF
  • Online payment infrastructure (PayTR) in the dentist portal
3Prices and currency
  • Price list per laboratory in TRY and EUR
  • Euro rate fetched from the central bank hourly
  • Dentist-specific discounts and prices
4Multi-tenant and roles
  • Each laboratory in its own isolated workspace
  • Roles: Medex Dental, laboratory admin, dentist
  • Two-level support desk and e-mail notifications
  • Installable on the phone; light and dark theme
5Reports
  • Invoiced work, collected cash, discounts, open receivables
  • Receivables ageing: 0–30, 31–60, 61–90 and over 90 days
  • Monthly accrual versus collection chart

Implapedia in detail

For healthcare professionals only; no prices, no brand comparisons.

1Content
  • Mode Implant and Botticelli
  • Around 190 product families, more than 750 options
  • Plain-language “in short” note on each family
  • 117-term glossary and an eight-step “how parts fit together” guide
2Configurator
  • Choose implant, restoration route and compatible parts step by step
  • Compatibility computed from the connection chain
  • Summary with REF, product name and barcode; print or share by link
  • 3D stack and exploded view
3Search and codes
  • Search by REF, GTIN barcode, Medex code or product name
  • Source badges: catalogue, brochure, instructions for use, registry
  • Confirmation note where documents disagree
  • Direct link from a scanned code to the product page

How we run it

Data stays close

AIDA keeps its database on the clinic’s own computer. LabPortal runs on a database we host ourselves, not on a cloud subscription.

Our own infrastructure

Web products run on servers under our control, with nightly backups and automatic rollback if a release fails its health check.

Traceability built in

GS1 DataMatrix and UDI scanning at goods receipt; lot and expiry followed down to the clinic and the signed delivery record.

Used by us first

MedexSupply runs our own distribution, and the SMO operates on its own Odoo ERP. We ship to customers what we rely on ourselves.

Want AIDA in your clinic or LabPortal in your laboratory?

Write to us. We set it up together.

Talk to us